Problem And Goal

Problem

It is very hard for working parents to keep their children busy during school holidays
Playgroup sessions are good to bring children together and have fun and socialise

Product Goal

Help working parents work collaboratively to keep their children busy and happy with playgroup sessions during school holidays

Working parents find other parents to look after their kids while they are at work, especially during school holidays
Working parents can also look after other parent’s children in return
Parents can welcome children to their house in order to keep their children socialised and improve their children's social skills

Five User Stories

USER STORY 1 : Create a Playgroup

As a parent who has some time to spend with children, I want to create a playgroup session depending on my availability, so that my kids can play with other kids at our house and socialise during school holidays

USER STORY 2 : List Playgroups

As a PlayTime app user, I want to see the playgroup sessions with vacancy, so that I can make bookings for my daughter and I don’t need to take a day off from work

USER STORY 3 : Join a Playgroup

As a working parent using PlayTime app, I want my children to join a playgroup session created by other parents, so that I can leave my kids to people I know and let my children have good time under their supervision

USER STORY 4 : Cancel/Reschedule a Playgroup

As a parent who has created a playgroup session on Playtime app, I can only reschedule or cancel the playgroup session more than 4 hours before the start of the session, so that the other parents can organise their days accordingly

USER STORY 5 : Send notification to user when a new playgroup is created

As a working parent, I want to know the playgroup vacancies as soon they are created so that I can book my kid’s place in the playgroup before anyone else

Assumptions

The user is asked about their residential state when they sign up, so the application provides school holiday calendar for the given state
The Calendar shows only the Playground sessions within 2km to the school area which have vacancy
The application doesn’t allow a user to supervise more than 6 children for a playgroup
Since the product will be available only in Australia, only English language is supported.
The app shows the current or next closest Term’s School Holidays calendar by default
The app also works when no network is available to check the playgroup session from the last online usage. But the user can create or join a session when he/she is online.
The app can also be opened when no network is available
The app provides two 4-hour playgroup sessions a day by default:
08:30 - 12:30 - morning session
13:00 - 17:00 - afternoon session
The user is only allowed to reserve 4-hour-sessions, not less

User Story 1 / Create Playground

As a parent who has some time to spend with children,

I want to create a playgroup session depending on my availability

so that my kids can play with other kids at our house and socialise during school holidays

Success Metrics

The number of playgroup sessions created in a school holiday term
The time passed until the user creates his/her first playgroup session
The average number of created playgroups per user

Acceptance Criteria

Acceptance Criteria 1 : Create Playgroup

Given the user signs in PlayTime App
    And is on “Calendar” screen
When the user clicks on “Create” button
Then the user is redirected to the “Create Playgroup” screen to fill the details
    And current day is selected
    And organiser is set as “me” and shows user’s profile picture
    And location is pre-populated with the home address of current user by default and it is enabled
    And the telephone number field is pre-populated with user’s mobile number and it is disabled
    And the number of children is set to 1 and enabled

Acceptance Criteria 2 : Select Phone Number

Given the user signs in PlayTime App
    And is on “Calendar” screen
When the user clicks on a day from the “Calendar” screen
    And clicks on “Create” button
Then the user is redirected to the “Create Playgroup” screen to fill the details
    And current day is selected
    And organiser is set as “me” and shows user’s profile picture
    And location is pre-populated with the home address of current user by default and it is enabled
    And the telephone number field is pre-populated with user's mobile number and it is disabled and the number of participant is filled with “Please select” and enabled

Acceptance Criteria 3 : Create Playgroup / Shows a confirmation

Given the user signs in PlayTime App
    And the user has selected the day
    And is on “Create Playgroup” screen,
When the user selects the time of the session as “8:30-12:30”
    And leaves the location with default value
    And selects the number of the participants as 4
    And the user clicks on “Create” button
Then the system shows a confirmation dialog asking if the user confirms to create a playgroup with the given parameters
(day, time, location, number of participants)

Acceptance Criteria 4 : Create Playgroup / Field error messages

Given the user signs in PlayTime App
    And the user has selected the day
    And is on “Create Playgroup” screen,
When user doesn’t select the time and the number of participants
    And user clicks on “Create” button
Then Text Field Error messages appear for time and number of participant fields on “Create Playgroup” screen

Acceptance Criteria 5 : Create Playgroup / And notification sends

Given the user signs in PlayTime App
    And the user has selected the day
    And is on “Create Playgroup” screen,
When user selects time slot
    And location is set as user’s home address
    And user selects the number of the participants as 4
    And user clicks on “Create” button
Then the system creates a new playgroup session
    And a “Playgroup is Created” Info message is shown to the user on the “Playgroup Session” screen
    And the system sends a notification to other users about this new playgroup

User Story 3 / Join a playgroup

As a working parent using PlayTime app,

I want my children to join a playgroup session created by other parents,

so that I can leave my kids to people I know and let my children have good time under their supervision

Success Metrics

The average number of online application sessions per user per week or per day
The average duration of a session on application
The percentage of users joining a playgroup session
The average number of joined playgroups per user

Acceptance Criteria

Acceptance Criteria 1 : Join A Playgroup / Participants alert message

GIVEN the user has selected a playgroup with vacancy from the Calendar
    AND the user is on a Join Playgroup screen for that selected playgroup
WHEN the user clicks on “Join”
THEN the system shows an Alert message next to number of participant field saying that the user has to select the number of
participants

Acceptance Criteria 2 : Join A Playgroup / Select number of participants

GIVEN the user is on a Join Playgroup screen
WHEN user selects 1 from the Number of Participants drop down
    AND clicks on “Join”
THEN the system adds the user to the participants of this playgroup
    AND the number of available slots for this playgroup is decreased by 1.

Groups And Individuals To Contact For User Stories

Whose involvement is needed	Purpose
Legal and compliance	To identify terms and conditions of usage, data privacy
Product Designer / UX Designer	Identify the market needs and define personas through interviews with potential users (5 participants) Discuss the feedbacks to update scope and design Work collaboratively on the screen designs and wireframes and prototypes
Engineering Lead / Software Architect	Discuss the feasibility of solution design to understand the work involved Discuss the scope of the user story whether to break down into smaller pieces Identify the critical spike and the engineering design work to complete prior to feature development Discuss about the dependencies and risks
QA specialist	Manage feature testing Share and review test strategy
Data Analyst	Review analytics tracking requirements

Prioritization Logic

The app predominately aims to provide a shared calendar between users so that they can create a playgroup or join an existing one.

In terms of practicality and a better error prevention, users should be given enough flexibility to make a change and contact each other, for MVP only telephone numbers of users are provided, in following sprints on-product messaging and chat rooms will be added.
The most important feature is selected as USER STORY 1 - CREATE A PLAYGROUP SESSION due to the fact that nobody can join a session without knowing who has some availability to spend with children. To understand how interested people are in this application, without any further investment the MVP version can even just start with just providing the organiser's telephone number and letting them call each other and arrange booking outside the app.
USER STORY 2 - LIST PLAYGROUP is one of the important features letting the users to discover and find playgroups
USER STORY 4 - CANCEL/RESCHEDULE PLAYGROUP is especially for error prevention letting the playgroup organiser to take action when something urgent happens and let the other parents change their plans
USER STORY 3 - JOIN A PLAYGROUP connecting the parents without needing to make a phone call and let them arrange their time with a single click. This comes after USER STORY 2 in list, because this requires first to find the available playgroup that matches with a parent time schedule and then joining a session. This can be broaden with a Request to join-Approve/Reject feature in the next releases
USER STORY 5 - NOTIFY USERS WHEN A NEW PLAYGROUP IS CREATED aims better retention rate, informing users of new playgroup sessions and let them come back to product more often

Prioritised User Stories

Priority	Prioritised User Stories
1	USER STORY 1 - Create a Playgroup As a parent who has some time to spend with children, I want to create a playgroup session depending on my availability, so that my kids can play with other kids at our house and socialise during school holidays
2	User Story 2 - List Playgroups As a PlayTime app user, I want to see the playgroup sessions with vacancy, so that I can make bookings for my daughter and I don’t need to take a day off from work
3	User Story 4 - Cancel/Reschedule a Playgroup As a parent who has created a playgroup session on Playtime app, I can only reschedule or cancel the playgroup session more than 4 hours before the start of the session, so that the other parents can organise their days accordingly
4	User Story 3 - Join a Playgroup As a working parent using PlayTime app, I want my children to join a playgroup session created by other parents, so that I can leave my kids to people I know and let my children have good time under their supervision
4	User Story 5 - Send notification to user when a new playgroup is created As a working parent, I want to know the playgroup vacancies as soon they are created so that I can book my kid’s place in the playgroup before anyone else

Feature Prioritisation Matrix

Where do we go from here? / Key Features